“We felt like we were getting more for our money with Joe's company”
Full Case Study
Lee and Candy Smith from Arlington, Texas, own a second short-term vacation home in Orlando and wanted something distinctive — not a copy of every other rental in the corridor. FPUSA came highly recommended; Lee was impressed by the professionalism of Joe and the design staff from the first meeting.
Candy collaborated with Laura and the design team through a detailed presentation — roughly 30 to 40 pages showing each room, specified products, and layout intent before install began. They changed several items during the process, including subtle room revisions more than once. The team's refrain, Lee recalls, was simple: "We just want to make you happy."
Lee also emphasizes pricing transparency: the proposal matched the final install without hidden fees or surprise upcharges on the core package. Additional costs only applied when they deliberately added more furniture. For investors comparing quotes, that clarity is as important as the aesthetic — and they felt they received strong value relative to the finished product. The home is comfortable enough that they enjoy staying in it themselves between guest bookings.