“Seeing the finished home was beyond what we expected”
Full Case Study
Marcela bought a vacation home near Disney after her family fell in love with the experience of staying in a furnished rental. Their realtor pointed them to Joe at Furniture Packages USA, and Marcela reviewed the portfolio online alongside several competing companies. Joe's work stood out — and so did his accessibility. On their first call, he spent roughly half an hour explaining the process rather than pushing a quick callback.
The design phase was collaborative: FPUSA sent sketches and concepts, incorporated Marcela and her husband's ideas, and stayed flexible as they refined details. Marcela describes herself as particular; the team remained accommodating throughout. Joe was reachable nights and weekends, including before holidays, which mattered for an owner balancing decisions from afar.
When they finally walked the finished home, the result matched the design sketches but felt larger than expected in person — a common reaction when themed vacation rentals come together at full scale. Marcela says there is no question who they would hire for their next property.